At Theo Apparel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Order details

We only collect information necessary to process your orders and provide you with a smooth shopping experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Respond to your inquiries or support requests

  • Improve our website and service experience

  • Send occasional updates or promotional messages 

3. Data Protection

Your data is stored securely and is only accessible by authorized personnel who are bound by confidentiality. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access or misuse.

4. Marketing and Communications

We may occasionally send you updates about new arrivals, exclusive offers, or promotions via SMS, email — only if you’ve opted in.

Opt-Out Instructions:

If you no longer wish to receive marketing messages:

  • Click the unsubscribe link in any promotional email

  • Reply STOP to any promotional SMS.

  • Contact us directly at [email protected] to be removed from our mailing list

Please allow 24–48 hours for your opt-out request to be processed.

5. Cookies and Tracking

We use basic cookies to improve site functionality, enhance your shopping experience, and analyze website performance. You may adjust your browser settings to disable cookies if you prefer, although this may affect site functionality.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes your agreement to the revised policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at [email protected].